At Facial Aesthetic Concepts, it is our privilege to provide our clients with the best personalized services and care. Here are hundreds of reviews from our happy patients.
Dr. Gangnes Reviews:
Exceeded my Expectations
Every time I have gone to Dr. Ganges for treatment, he has not only met my needs, but exceeded my expectations. He has shown extra time and care regarding questionable areas on my skin. I have recommended him to several of my friends and they have used him. All are extremely satisfied with their results. I appreciate the confidentiality given to all of his patients. When a friend came into his office saying she wanted what I had done, he told her she needed to be more specific since he could not share my information. The before and aftercare given at surgery was excellent. I would not hesitate to refer him to anyone.
I Am 62 and I Look 10 Years Younger
Dr. Gangnes has treated my face for the last 10 years. I am 62 and I look 10 years younger. He told me 10 years ago he would do that and he did. I get so many compliments and my skin feels amazing. I had a microlift 10 years ago. Then to follow up just recently I had a fractional laser/erbium. It helps with fine lines and any pigmentation as you age. Dr. Gangnes is a miracle surgeon! He is so genuine and does exactly what he thinks would enhance your appearance. He does not change your look but makes you SHINE with beauty in a way that I can't describe. He opens up your eyes, gets rid of bags and that droopy skin under your jaw. It's truly an amazing experience to go into his office and be treated so kindly by all the staff. The front desk is so nice and helpful.
I Recommend You Schedule a Consultation with Dr. Richard Gangnes
For over 20 years Dr. Gangnes has used his skill to assist me in maintaining a youthful appearance. By using his artistic talent and keeping up on the most innovative techniques, he enhances your attributes creating a naturally youthful appearance. The numerous friends I have referred to him have all been very pleased with their results. If you are considering improving your appearance, I recommend you schedule a consultation with Dr. Richard Gangnes. Marti M.
I Would Highly Recommend Dr. Gangnes
I had a great experience with Dr Gangnes. No long waits, clean office, friendly staff and follow up was done. The results were MORE than expected and I would highly recommend Dr Gangnes.
He is a True Artist and a Perfectionist
Dr. Gangnes always uses the utmost care in dealing with any surgeries or treatments on me. He is a true artist and a perfectionist. All of my concerns and questions are addressed completely and he always follows up to make sure that I'm not having any problems. He is an extremely talented and caring physician whom I would recommend to anyone I know.
I Am Very Happy with My Result
Dr. Gangnes is an extremely professional, knowledgeable and caring physician. He was efficient with his time while not making me feel rushed. He answered all of my questions and my concerns. I am very happy with my result. I have recommended him to many of my friends who have been equally impressed and satisfied.
Some of the Most Caring People Around
Dr. Gangnes and his staff are incredible! They are some of the most caring people around. Before and after surgery, the care and gentleness was fabulous. I really appreciated that after the surgery I did not look all pulled and unnatural. Having my procedure was the best thing that I have done for myself. I would highly recommend Facial Aesthetc Concepts for any kind of body improvement.
I Wouldn’t Go Anywhere Else
I have been going to Dr. Gangnes for decades. He has taken care of many facial issues for me and his work is EXCELLENT. He is picky about his staff, everyone at Facial Aesthetics is professional and caring. I wouldn’t go anywhere else!
From Day One I Was Impressed with Dr. Gangnes
From day one I was impressed with Dr. Gangnes and his staff. His comfortable presence and impressive credentials made me feel that I was in good hands undergoing not only a facelift, but the CO2 laser and chemical peel on top of that. From the scary second day of seeing myself looking like the creature from the Black Lagoon to now a little over two months later I have truly undergone a transformation. Everyone who knows me has said that I look so much younger and not at all like I’ve had plastic surgery. My skin is free of the ugly brown spots and the skin is so smooth and the wrinkles gone. I continue to see improvements and I’m so glad I made the decision to do this. In my cell phone I have a picture of Dr. Gangnes’s business card that I am asked to send to so many women who are impressed with his work. I happily refer them without hesitation. Thank you, thank you!
Dr. Gagnes Was the Best
The staff were very professional and informative prior to the surgery. All questions were answered to make the actual surgery day less of a concern. It was unexpected to have the anesthesiologist contact me the day prior to the surgery to explain what she was going to do ..nice touch ... Dr Ganges was the best. He took the time to explain the procedures and did not rush through the consults or pre-op meeting .. following the surgery I had no pain .. really no pain .. and the effects of the anesthesia were great ... all in all great experience ... from a very talented surgical team.
Our Staff Reviews:
The Staff is Knowledgeable, Intelligent, Compassionate, and Honest
I must give FAC 5 stars and would give them more if possible. The standards for professionalism and excellence are far beyond that of any business I have visited in Orange County. The staff is knowledgeable, intelligent, compassionate, and honest. Every person I have met, has treated me with the utmost care. The locations are always clean as can be and the atmosphere is always tranquil. More than once, I have arrived rushing and frantic, and soon was transported to a state of relaxation. I think I have even told the ladies in Aliso -- I would love to work there myself. It feels like a loving home but goes beyond that. The state of the art technology helps people truly look and feel their best. I am so grateful for FAC. M. P.
I Highly Recommend Facial Aesthetic Concepts
Dr. Richard Gangnes and his team are professional, affordable and produce a wonderful result. Their laser treatments, medical facials, and surgical procedures are always done with the utmost respect and care for the patient. I wouldn't let anyone else work on my face!! Results are natural, bringing out the best "you," and are never overdone. They have 3 offices for patient convenience. I have been to all 3 and the staff is equally friendly and efficient and each location. I highly recommend Facial Aesthetic Concepts!
The Best Client Care
I've been coming to the Rancho location for over 10 years would go nowhere else. Full range services and skincare products and the best client care. Thank you!!
Everyone in the Office is Wonderful
I've been seeing Nikki for more than 15 years and I can truly say she's the best around! My daughter has been coming to her for as long as I can remember. Everyone in the office is wonderful. Jody always calls me to remind me of my appointments and has a smile on her face when you walk in Sharon is wonderful. I've been so happy with everything I've had done there! Thanks Facial Aesthetics!!! ELSYE R.
They’re Simply the Best
Facial Aesthetic Concepts has maintained my business for over 10 years, because they're simply the best!!! The staff is very knowledgeable about products and treatment options to provide optimal individualized results. I have had waxing, my eyebrows and lashes tinted, photofacials, Botox, fillers, and surgical procedures completed, as well as purchased effective products that help me thwart off the unwanted signs of aging as much as possible. I highly recommend Facial Aesthetic Concepts to anyone who is considering any cosmetic procedures, or just wants to know what they need to do to stay looking their best! CHELSEA B.
Can’t Say Enough Good Things About This Place
Long overdue review. I've been coming here for several years and have had injections and various laser treatments. I'm also using many skincare products sold here. Can't say enough good things about this place. It is easy to get an appointment, the receptionist is always warm and friendly, miraculously they always run on time and best of all, every treatment I've had was outstanding. Sharon is my favorite and she is worth the wait because she only works at this location once or twice a week. Everything is always well explained before any treatment, including cost. In love with their skin care products. They never push anything or hard sell. If anything, I have inquired about the various products and they have given me a generous samples. I have almost always returned to buy the item later and even though they are expensive, I have found them to be worth every dollar! Can't think of one thing Facial Aesthetic could do better. Overall, they are outstanding and fairly priced for what they do! Sure, maybe you can get a small discount on Botox somewhere else but three you run the risk of it not being done right. Here, there is no risk. And, I have many friends who come here and it is consistent across the board with positive feedback. j. j.
Dr. Gagnes Staff is Amazing
I have been going to Dr Gangnes for over 20 years and always been extremely satisfied. His staff is amazing, his office is beautiful and so well run. I recently had Botox, which I always have.. And love! But for the first time I had Voluma to fill in my cheeks. It is amazing!!!! What a difference. Thank you again for a great suggestion.
I Loved Everyone!
This is the place to go for all your dermatology/cosmetic needs. Professional, experienced, with the latest and best equipment available. You know they really care about your results. Always honest and practical about what you can expect from a procedure. Individualizing each patients care. I loved everyone! I remember several names, but I don't want to leave anyone out. Of course, I had special relationships with a couple of the gals with follow up treatments.
The Staff Was So Kind!
This was my first visit ever here and the staff was so kind! I felt really insecure about the dark spots on my face and bags under my eyes for the longest. After my visit I felt way more confident knowing I had a plan to fix my skin. Nadia and Simone made me feel very comfortable and recommended great products! I would recommend Facial Aesthetics to all my friends and family! 🙂
The Staff was Attentive and Supporting
I was pleasantly surprised by how quick my procedure was and how fast I am recovering. The staff was attentive and supporting, and Dr Gangnes is a truly gifted surgeon.
Great to Work With
Dr. Gangnes, and the entire staff at "FAC" have been very professional, knowledgeable, sensitive to my comfort and needs, and great to work with.
I Have Been Very Pleased with the Service Provided
I have been very pleased with the service provided. Both ladies I worked with have been kind, professional, knowledgeable and addressed my specific needs. I would recommend Facial Aesthetics to anyone looking for services!
I Was Very Pleased with Your Staff
I was very pleased with your staff...professional, friendly...and made me feel at ease at all times. Brooke, Catalina and Sharon were all terrific.
I Was Very Happy With All of the Staff
I had a friend recommend Sharon to me, and she is awesome. I was very happy with all of the staff and the two locations I have visited (RSM, Aliso). The team did so great, I've got a couple more services on the calendar from you guys. Thanks!
They are The Best
I have been going to Dr Ganges and Sharon for a long time. They are the best!! I have had only the best experience with Facial Aesthetic Concept.
The Staff at FAC are Knowledgeable, Professional and Personable
The staff at Facial Aesthetic concepts are knowledgeable, professional and personable. They take a personal interest in their clients and always deliver an excellent result. I recommend them highly.
I Love Coming Here
I love coming here they really listen to what you want and your end goal and don't try to constantly up sell you! Every person you talk to is kind and knowledgeable. HIGHLY Recommend!
Truly the Very Best OC Has to Offer!
Facial Aesthetics Concepts was recommended to me by a friend over 3 years ago and my daughter and I have been coming on a monthly basis ever since! Our skin has never looked or felt better! Their staff are so welcoming, helpful and always professional and the quality of service is second to none! Truly the very best OC has to offer!
I Love Coming Here
I love coming here. It is always the easiest and comfortable experience and I always feel I was well taken care of.
I’ve Always Received the Best Treatment
I've been going to Facial Aesthetics Concepts for more than 10 years. I've always received the best information, treatment and care from their team members and recommend them to anyone interested in high quality skin care.
I Wouldn’t Consider Going Anywhere Else
I have been coming to Facial Aesthetic Concepts since Dr. Gangnes did my face in 2014...I love the way I look and receive so many compliments! I have been receiving Botox not only for frown lines but for the prevention of migraine headaches for the last 4 years...the treatments are extremely successful. I wouldn't consider going anywhere else...absolutely not!!!
My Skin Always Appreciates Mary’s Professional Care
I trust Mary to provide the care my skin needs. Sometimes it’s exfoliating, sometimes it’s hydrating or maybe a general refresh is what is needed. My skin always appreciates Mary’s professional care.
Professional, Knowledgeable, and Comforting
CoolSculpting with Mary Stashak is A+++. She was entirely professional, knowledgeable, and comforting. She explained everything thoroughly, and gave 110% amazing bedside service! I will admit, it was not a procedure completely without pain, but Mary's attentiveness made it bearable! Mary is a rock star! 3 days in, it is all good!!! J. m.
Always Responsive and Knowledgeable
Started going here in 2005. Always recommend as they have the best IPL's and great facials. Always responsive and knowledgeable. J. L.
I Wouldn’t Trust My Face with Anyone Else
Sharon is excellent. She cares about her patients and the treatment she provides. I wouldn’t trust my face with anyone else. Simone was very helpful when I was scheduling my appointment and getting answers to my questions.
Couldn’t be Happier
I met with Sharon today to do a Fractional CO2 and couldn't be happier. She was so knowledgeable and helpful. The staff was wonderful as well. I can't wait to do the procedure! T. c.
I Have Recommended FAC to Many Friends
I have been having various treatments with Sharon at Facial Aesthetic Concepts for many years. Sharon and the staff are always friendly, efficient and knowledgeable. Sharon keeps me informed of new treatments available and only suggests those that are correct for my issues. The staff is very helpful when it comes to scheduling, the fact that you have the option of three different offices makes it easy to get in when I need to. I have recommended Facial Aesthetic Concepts to many friends.
The Change is Amazing
I recently had fillers injected and i am so pleased with the result. My face was very wrinkled and drawn. Now it has a nice contour. Having a youthful appearance makes me feel better and even seems to give me more vitality. Sharon did a fabulous job. i will continue to return to the office as needed. The change is amazing. MM
Cassandra did the procedure. She was very thorough in explaining the different kinds of fillers and what she felt was the best option for me.
Sharon is the Best
Sharon is the best! She always uses just enough product to keep you looking young and natural. It was relaxing, skin looked great afterwards
Sharon is the Best
If you're looking for the complete package, this is your place. Sharon has been doing my botox for about 3 years. She is the best at what she does and also is the kindest person. And my experience with everyone else in the office has always been pleasant.
Love, love, love Sharon!
Love, love, love Sharon! I am terrified of needles and hate any type of pain and discomfort so going to get Botox is always an anxiety-ridden trip for me. Thankfully, Sharon has the ability to help calm and relax me. She takes the time to consult with you and ask you about your needs. She is extremely personable, which allows for a flow of conversation as the procedure is taking place allowing your mind to focus elsewhere. She has these really cool ice balls that she uses to help reduce the swelling and always adds a little powder so that you don't look like you've got a few puncture wounds before hitting the road. Sharon was recommended to me and I feel lucky, so I want to recommend her to you! S. B.
Top Notch Service
Top notch service from the entire staff. The office employees are so sweet and helpful! Sharon did my Botox and was fantastic. She listens to your concerns and has a ton of experience. I will be back for more before my fall wedding. You can really trust these guys! A. L.
Cassandra Makes You Feel So Comfortable
I can not say enough about how amazing Cassandra is... she is so conservative and tasteful. Also beyond how amazing she is at fillers, she makes you feel so comfortable and makes the appointment something you look forward to! J. M.
Will Definitely be Coming Back
I just want you to thank Cassandra for my amazing first Botox experience! She was super informative and on top of that, very sweet. Thank you so much! Will definitely be coming back. M. V.
Sharon, as usual did an excellent job with the botox... no bruising! And, she doesn't try to upsell. Upon checkout, Simone discovered that I had a credit which I had forgotten about. Much appreciated!
No One is Better than Sharon
I have tried Botox in a few different place but no one is better than Sharon from Facial Aesthetic my Botox last longer she’s the best I highly recommend her!
Extremely pleased with the results
I had a very positive experience at the Rancho Santa Margarita office location. I was greeted by a friendly Receptionist that made me feel right at home. The consultation was very thorough and had the opportunity to share with them some of my past experiences and concerns. I was so impressed with the professionalism and knowledge they had. I had Botox done - they talked through every step and took their time to make sure I was OK. I’m extremely pleased with the results!! I am 45 years old and want to make sure that I still have a very natural looking face… my goal is for someone to look at me and not think I’ve had anything done. I love how I look. I will definitely go back again.
Friendly, warm, and accommodating
I've been coming to FAC for about 5 years. The service is always friendly, warm, and accommodating. I particularly like Sharon who handles my Botox. Always informative and realistic about results and keeps the work looking natural.
Great overall experience. I have been coming to Cassandra for the past two year for Botox and filler. She is excellent!! So skilled and personable. Great experience with the whole staff as well. I always recommend FAC to friends and family.
Spa Services Reviews:
Made my Facial Skin the Best Condition I’ve Ever Had
I've been getting my facials here for at least 4 years and I've had a good experience over the years. They have products that have made my facial skin in the best condition I've ever had. Of course, I've had to do my part in cleansing with Clarisonic and applying sunscreen but overall Nikki has helped my goal in getting my facial skin soft, smooth, with less hyperpigmentation. Agnes S.
I Can’t Wait for my Next Appointment
I just had to give a shout out to Nikki at FAC. She is the Brow Queen! She made all my brow dreams come true. But she is also an amazing esthetician who is extremely knowledgeable and produces great results. I have received so many compliments after she reshaped my brows, and they were a hot mess. The whole team at FAC is very talented, and they provide great customer service.They take the time to listen to what your needs are, and produce desired results. I can't wait for my next appointment!
I Can Always Count on a Top-Notch Facial with Nikki
I can always count on a top-notch facial with Nikki, she is very thorough and helps to keep my skin looking fresh and revitalized every time I come.
I Left with Happy, Glowing Skin
My mom has been with Nikki for as long as I remember and has always raved about her. My visit with her was more than I could have ever imagined. I went in with dry, flaky skin and a few bothersome acne spots that I had been complaining about. She was so sweet and asked me questions about my skin before treating it accordingly. She made me feel so comfortable and I left with happy, glowing skin and a smile to match! She’s the best!
I Always Feel Refreshed
I have gotten many facials at different spa’s but never like Facial Aesthetics, I have been going to Nikki for nine years now and she’s amazing and I always feel refreshed.
I Left Glowing!
I had a lovely facial with Nikki and she transformed my skin in just one visit. I left glowing! I never thought this was possible, especially with such problematic skin such as mine, but she took time to hear my needs and get to know me and figure out the best treatment(s) for me. I am so excited for my future facials and couldn't be happier with all of my services done at Facial Aesthetic Concepts. The entire staff is so professional, compassionate, informative and helpful. Thank you all!
I Can See the Results Right Away
Sharon did my TCA peel on my arms. I have been self conscious about brown spots I have acquired on my arms over the years and knew it would take a deeper treatment to get rid of the layers of sun damage. I was amazed at how it worked. It took about 10 days from start to finish to reveal the new skin. I can see the results right away. Although it can't get every single spot it got 97% of them so I can feel confident now. Sharon was great and really took the time to layer the peel on just the right amount. I recommend Sharon for any type of peel. V. D.
It Was Great
It was great. Haven did an excellent job explaining what to expect throughout the microneedling treatment. She is very personable!